Terms and Conditions

Effective date: 2025-09

1. Introduction

These terms govern your use of the website and our tutoring services.

2. Booking & contract

A binding booking is created once we confirm the time and scope. The contract covers the agreed number of lessons.

3. Pricing & payment

Prices are stated with the service or agreed individually. Payment by bank transfer, due no later than the 20th calendar day of the month preceding the start of tutoring, unless otherwise agreed.

4. Cancellation & rescheduling

You may reschedule free of charge up to 24 hours in advance. Late cancellation may be charged at 100% of the lesson price. We offer rescheduling where possible.

5. Liability

We deliver services with due professional care. We are not liable for outcomes affected by the student’s insufficient preparation or attendance.

6. Complaints

Please contact mirkadoucovanie@gmail.com. We handle complaints individually and in good faith.

7. Final provisions

Slovak law applies unless mandatory consumer protections provide otherwise. We may update these terms for valid reasons; the current version is published here.